LIVE INTERACTIVE | How It Works
Join us for live Zoom classes with Pilatesology instructors!
With small class sizes, you get feedback from your favorite teachers and enjoy being in a live class with your community.
Here's how:
1. Sign up for class:
2. Open link in your email to join us on Zoom:
One hour before class, you'll receive an email from events@withribbon.com with your Zoom link. Come early to get set up, chat with your teacher, classmates and host. Didn't receive your email? Please check your spam or contact us at: studio@pilatesology..com.
Frequently Asked Questions
How do I join the Zoom class?
One hour before the start of class, you will receive an email from events@withribbon.com with a personalized link to enter the class waiting room on Zoom. You will be able to join the class 10-15 minutes before it begins where you will be greeted by a Pilatesology Interactive manager to assist you in the waiting room. We recommend downloading the Zoom app on your computer before your first class. You do no need to create an account with Zoom.
What do I do if I don't receive an email to join the class?
The class link will be emailed to you from events@withribbon.com within an hour before class. Please check your spam and promotions folders in the same email account you signed up with. If you're unable to locate the email, you can email studio@pilatesology.com with the subject line "Interactive Class Help" for assistance.
What if I need to cancel my class?
There are no refunds, if you need to miss your class, please email studio@pilatesology.com to receive a Zoom link after the class takes place. The Zoom link will expire after 2 days.
Is Pilatesology Interactive part of my subscription plan? Do I need to be a Pilatesology member?"
No, Pilatesology Interactive classes are a separate service from your Pilatesology subscription. You do not need a Pilatesology subscription to sign up for an Interactive class, anyone can pay for and join a class.
Do you offer class for free?
Pilatesology Interactive classes are not free but we do offer free online classes with our instructors on our Instagram and Facebook channels. Check our feeds for upcoming classes!
What do I do if I need help using Zoom?
Zoom is user-friendly! When you enter the meeting, a Pilatesology Interactive host will be there to assist you with questions and issues. Talk to your host or click on the "chat" button at the bottom of your screen and when the chat box appears, you can message the manager.
Will everyone be able to see me in the class?
It is up to you, but if you would like the chance to have corrections from your teacher, you'll want to have your video on. Your sound will be automatically muted upon entering the meeting and ask that you stay muted unless necessary to allow for the instructor to be heard.
Will Pilatesology Interactive classes appear on Pilatesology?
Yes! We select a few classes each month to go onto the Pilatesology website, not all of the classes will appear on the site.
If I miss my Interactive class do I have access to the recording?
Yes! If for some reason you are not able to attend your Interactive class please email Melanie here: studio@pilatesology.com. She will be able to provide a link that expires after 2 days for you :).